NIIM Clinic

Centre of Excellence for Integrative Medicine and Healthcare

The NIIM Clinic brings together Integrative General Practitioners, Naturopaths and Allied Healthcare Practitioners to support you on your healthcare journey.

Our practitioners and clinical services offer a range of treatments for various health conditions.

Proceeds from NIIM Clinic appointments are donated to NIIM Ltd, a not for profit organisation dedicated to ongoing research and public education in integrative medicine.

NIIM Clinic is not a bulk-billing practice. Our Integrative GP’s and Allied Health professionals have particular areas of clinical interest and expertise. Our approach is to take the time needed to conduct an in-depth assessment to understand and identify the underlying causes of your health condition. Our initial appointments are usually one hour. Medicare rebates are applicable in most cases. 

Eager to learn more about what you can expect from your first appointment with an Integrative General Practitioner at NIIM? Click here.

NIIM Clinic Practitioners

  • All
  • Allied Health Practitioners
  • Integrative General Practice
  • Medical Specialists
  • Mental Health
Dr Trude Augustat
Integrative General Practitioner
Lisa Barker
Dr David Bird
Integrative General Practitioner
Romy Bursztyn
Registered Nutritionist and Health Coach
Debby Cheung
Dr Poonam Chuni
Integrative General Practitioner
Dr Chris Corcos
Dr Pamela Dagley
Integrative General Practitioner
Lisa Hodge
Dr Peter Holsman
Integrative General Practitioner
Tatjana Kursova
Dr Nicholas Morgan
Integrative Medical Practitioner
Dr Alice Murkies
Integrative General Practitioner
Dr Lucia Murnane
Integrative General Practitioner
Dr Sanil Nair
Integrative General Practitioner
Dr Tamara Nation
Integrative General Practitioner
Dr Caitlin O’Mahony
Integrative General Practitioner
Dr Sandra Parsons
Integrative General Practitioner
Megan Reilly
Naturopath Nutritionist Herbalist
Kathleen Robb
Simone Roberg
Integrative Nutrition and Health Coach
Professor Avni Sali
Dr Claire Sheeran
Integrative General Practitioner
Dr Iggy Soosay
Integrative General Practitioner
Dr Madhur Suri
General Practitioner
Dr Jonathan Upfal
Integrative General Practitioner
Dr John Walters
Integrative General Practitioner
Peter Webb
Integrative Psychologist
Rochelle Wickramaratchi
Clinical Naturopath & Ayurveda Practitioner
Stephen Wilson
Dr Michelle Woolhouse
Integrative Medical Doctor



Phone Bookings

Call the NIIM Clinic reception on
(03) 9804 0646

Online Bookings

Clinic patients can book online through Medi2App


NIIM Clinic offers Telehealth consultations via HealthDirect. Patients with a Telehealth consultation booking can join below:

Contact Details

For all NIIM Clinic reception, clinical enquiries and appointments
(03) 9804 0646

NIIM Clinic – Cancellation Policy
A minimum of 48 hours notice is required to cancel/postpone an appointment, otherwise a cancellation fee will be incurred. This will not be covered by your medical insurance.


How can I book an appointment online?

Bookings with some of our doctors can be made via the online booking portal.

Are you accepting new patients to the clinic?

Yes, we welcome and encourage new patients to book in at NIIM.

How much are the consultation fees?

The fees are different for each doctor and practitioner. They vary depending on the service provided to you on the day and the length of the consultation time. Fees are reviewed periodically, if it has been more than 12 months since your last consultation, please check with the Reception team for up-to-date fees and pricing.

When do I have to pay for my consultation?

The National Institute of Integrative Medicine is a private clinic, and we require full payment of your account on the day of your appointment. Payments may be made by EFTPOS, Credit Card or via Direct Debit. Cash is no longer accepted at the clinic.

Are the consultation fees and services covered by my private health insurance?

Private health insurance may cover some services provided at the NIIM clinic. The services and extent to which they are covered will depend on your type of cover and policy. Please check with your health fund to be sure of exactly what you are covered for.

Does the NIIM clinic offer bulk billing consultations?

No, NIIM practitioners do not offer bulk billing due to the nature of the appointments and consultations.

Where is NIIM located?

We are located on Level 2, 21-23, Burwood Road, Hawthorn 3122. Enter via the front of our building on Burwood Road. There is also disabled access ramp and a lift to Level 2. See google map link down the page.

Is there parking available on site?

NIIM has limited patient parking to the rear of the building. Please follow the ramp on the east side of the building. Alternatively, 1 to 2 hour on-street parking is available on Burwood Road (check signage as clearway conditions apply). There is street parking on James Street alongside St James Park.

Is there public transport nearby?

Yes. NIIM is a short walk from the Hawthorn Train Station. Tram 75 runs along Burwood Road with stops located approximately 100 metres from NIIM.

Is the building accessible by wheelchair?

Yes, there is a ramp at the front of the building and a lift that takes you to the clinic on Level 2.

What do I need to bring to the appointment?

Bring your Medicare Card, any previous pathology reports and/or test results (if not previously emailed or faxed through). If you have relevant health and medical reports from any external medical appointments that you would like your doctor to review and consider, please send them by mail, fax or email prior to the appointment.

Will I need to wait?

We appreciate your time is valuable, and our doctors always endeavour to run on time. Please consider others by arriving on time for your appointment, and advise if you’re running late. If you need to see your doctor regarding complex or multiple issues, please let our staff know at the time of booking the appointment so they can schedule accordingly.

What is the cancellation policy?

A minimum of 48 hours’ notice is required to cancel/postpone an appointment, otherwise a cancellation fee will be incurred. Missed appointments, or appointments cancelled with less than 48 hours’ notice, may be subject to a cancellation fee.

Are telehealth consultations available?

Our doctors are able to provide telehealth consultations via HealthDirect. Once your appointment has been confirmed, you will be able to start your appointment by clicking on the link “Telehealth” link at the top of our website. Medicare rules apply for telehealth appointment rebates. 

What is IV Therapy?

Intravenous (IV) Therapy is the administration of vitamins and nutrients directly into your veins via an IV drip. For more information, visit IV Therapy or speak to one of our staff.

What is Hyperbaric Oxygen Therapy (HBOT)?

HBOT is the administration of 100% oxygen to an individual in a pressurised environment. For more information, visit Hyperbaric Oxygen Therapy (HBOT) – NIIM or speak to one of our staff.

I have some questions for the doctor and general enquiries.

Please feel free to send us an email at clinic@niim.com.au. If you require medical advice, please speak with our reception staff to arrange an appointment to speak to a doctor.


In case of emergency, please do one of the following:

How can I obtain my test results?

Your doctor may refer you to have a blood, urine, stool sample test or other test. In most circumstances they will advise you to book a follow-up appointment to review the results personally. This ensures a safe approach and allows us to maintain a high standard of medical care.

Will I require medication?

If the doctor has prescribed a new medication or altered your regular dosage, they may organise a follow up appointment to review. It’s important to attend this appointment within the recommended timeframe. Depending on the type of medication, you may need a review appointment with your doctor before a repeat prescription can be provided.

What if I need a repeat script for my medication?

 If your doctor has said they can provide a repeat prescription without an appointment, please contact us well before your prescription is due to run out, as some of our doctors are only at the clinic one or two days per week. Please contact the clinic via email on clinic@niim.com.au

Fees for script preparation may also apply. If your script is required more urgently, we may recommend you see your regular GP. All repeat script requests without an appointment will incur a fee. The scripts are given at the discretion of the doctor following review of patient notes.

Collection of your information

Your medical and family history is needed to provide accurate diagnosis, treatment and to ensure quality health care. We consider patient health information as confidential and will only collect this information with your consent.

Privacy policy

Use and disclosure of your information

Comprehensive care often requires full knowledge of patient health information by other health professionals involved in your treatment. For this reason, with your permission, health information may be shared with other health professionals. It is our usual practice to write to your referring doctor (where applicable after the consultation).

Limited information about patients is provided to Medicare and private health funds (billing and rebate purposes only). We may be legally bound to disclose information, e.g. mandatory reporting of some infectious diseases.

Access to your information

You have the right to access your health information. You may wish to view the information or ask for a copy of a part or of the whole record. A small fee may be charged for this service. There may be times when we are unable to provide access, for example, if the privacy of others is affected. You will be advised in this case.

If you find information held is not accurate or complete, you are entitled to have that information corrected.

Further Information

NIIM Clinic (Victoria)

The clinic is located on Level 2 at 21 Burwood Rd Hawthorn, VIC 3122

Phone: 03 9804 0646
Email: clinic@niim.com.au
Opening Hours: Monday – Friday: 8:00am till 5:00pm.
Fax: 03 9815 3267
Medical Secure Delivery Services: NIIM Practitioners are able to receive letters and reports via Argus and Healthlink.

After Hours and Medical Emergencies
If you believe you have a medical emergency, please phone 000 or present to the nearest hospital with an emergency department.

If you have an urgent medical issue after hours, the NIIM Clinic uses DoctorDoctor to provide after-hours medical care on our behalf.
Please call them on 13 26 60 or visit the DoctorDoctor website

TIS Free Interpreting Service
Patients can access free interpreting services through the Translating and Interpreting Service (TIS National)
T: 1300 575 847 E: TIS.FreeInterpreting@homeaffairs.gov.au W: www.tisnational.gov.au