Patient Alert regarding Novel Coronavirus (COVID-19)

Date: 27-05-2020

Coronavirus (COVID-19) is an evolving international health concern. Visit Victorian Department of Health and Human Services site on COVID-19 for the latest news and developments.

Dear patients, before next attending the NIIM Clinic, please read the following information:

If you have ANY of these symptoms:

  • Fever
  • Chills or sweats
  • Cough
  • Sore throat
  • Shortness of breath
  • Runny nose
  • Loss of sense of smell


  • had close contact with someone diagnosed with or suspected of having coronavirus in the 14 days before getting sick

If you have any of the symptoms, however mild, you should seek advice and get tested, to do this – present to a Coronavirus Testing Centre at any Victorian Public Hospital.

Please contact the NIIM Clinic reception on (03) 9804 0646 before attending the clinic if you fulfil any of the above criteria.

NIIM Clinic operating hours
The NIIM Clinic has updated it’s operating hours due to the Coronavirus Situation – Learn More



About Coronavirus
Coronaviruses are a large family of viruses that cause illness from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

The novel coronavirus (COVID-19) is a new strain that has not been previously identified in humans.

Initial human infections of the novel type of coronaviruses were acquired from exposure to animals at the live animal market in Wuhan, China, however on 20 January 2020 Chinese authorities confirmed the novel coronavirus is spreading person-to-person. How easily the virus spreads from person-to-person remains unknown.

Symptoms include fever, flu like symptoms such as coughing, sore throat and fatigue and/or shortness of breath.

There is currently no vaccine available for this new virus.

Coronavirus hotline

If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline on 1800 675 398 – open 24 hours, 7 days.
Please keep Triple Zero (000) for emergencies only.

Visit Victorian Department of Health and Human Services for the latest information including details on the Victorian State of Emergency and lock down restrictions